Are you getting a problem in using the Fox Sports Go app on your Apple TV or the video is not loading properly? If yes, then the first thing to do is ‘Check the model of your Apple TV whether you are using the 3rd generation or 4th generation TV. If you don’t know how to check the model or version of your Apple TV, you can go to the Apple support.com link from the computer browser.
Troubleshooting step for 4th generation Apple TV
To begin with, close the app and relaunch it. For this, tap on the TV button twice from the Apple remote and go to the ‘Fox Sports Go’ app swipe to close it forcefully. Select the app again and check if the problem has been resolved or not.
After this, make sure that there is a stable internet connection on the device. You can check this by opening the other apps on the Apple TV. If the issue is specifically with the Fox Sports Go, then perform a speed test for internet connection. Go to the ‘Speedtest’ link and click on the Map highlighted green in color. You need to click on the ‘Begin Test’ thereafter. The downloading speed for seamless streaming must be more than 1 Mbps. If the speed is proper then we recommend you perform the reset operation. For this, unplug the device from the power supply and wait for some seconds. Do disconnect the device from the modem and other network devices as well. Wait for 30 seconds and plug the devices back to the previous state. Try streaming the video now.
If the problem is still at large, then we recommend you to uninstall the Fox Sports Go app and re-install the latest version. To uninstall the app, long-press the app icon and click on the ‘Uninstall’ option opened from the drop-down menu. Click the ‘Play’ button from the remote and press ‘Delete’. The app is now deleted and you can install the latest version of the app from the app store.
Last but not least, ensure that the Apple TV firmware is the latest. If the version is not known to you, over to settings and click on ‘System updates’.
Troubleshooting steps for Apple 3rd generation or earlier
If you are having Apple 3rd generation TV and getting the same crashing, videos not the loading problem, then check the internet connection on the device first. You can check by opening the other apps from the home screen of Apple TV. If the issue lies within the Fox Sports Go, then perform a speed test for internet connection.
From the computer connected to the network, go to speed test link and follow the same steps which we have discussed for apple 4th generation. Check the results and match them with the reference values.
We are here to help you with the activation process of FoxSportsGo. If you want to activate the device on Fire TV, then make sure to enter the code at FoxSportsGo com activate Fire TV link. If you come across any issue, then you can get in touch with experts.